How do you choose between Claude and prompting for user onboarding?

Context: I'm working on privacy 093 and ran into a decision point.

• What I’ve tried: basic setup + quick benchmarks.
• Constraints: limited time, want something stable.

Question: How do you choose between Claude and prompting for user onboarding?

Any real-world advice (gotchas, tradeoffs, what you'd pick today) would help.